Frequently Asked Questions
FAQs
What are my options?
We offer a variety of options tailored to your needs, including different coaching plans for tennis, paddleball, squash, and more. You can choose from individual lessons, group sessions, or membership packages that include access to facilities and equipment. For specific details on each option, please visit our services page or contact our team for personalized recommendations!
Can I switch to a different plan?
Yes, you can switch to a different plan at any time. If you’d like to upgrade or downgrade your coaching or membership plan, please contact our customer service team. They will guide you through the process and help ensure a smooth transition to your new plan.
Do you offer non-disclosure signature?
Yes, we provide non-disclosure agreements (NDAs) to protect your privacy and sensitive information. If you require an NDA for any coaching services or discussions about our products, please reach out to us, and we’ll be happy to assist you with the necessary documentation. Your confidentiality is important to us!
Do you issue refunds?
Yes, we issue refunds for products within 30 days of purchase, provided they are unused and in their original packaging. For coaching services, cancellations must be made at least 24 hours in advance to qualify for a refund. Please contact our customer service for assistance with the refund process.