This Privacy Policy applies each time you visit our website. Please read carefully as it contains important information.
We respect your privacy and are determined to protect your personal data. The purpose of this privacy notice is to inform you as to how we look after your personal data when you visit our website [regardless of where you visit it from]. We’ll also tell you about your privacy rights and how the data protection laws protects you.
This privacy notice is provided in a layered format so you can click through to the specific areas set out below.
1/ WHO WE ARE AND IMPORTANT INFORMATION
2/ THE PERSONAL DATA WE COLLECT ABOUT YOU
3/ HOW WE COLLECT YOUR PERSONAL DATA
4/ HOW WE USE YOUR PERSONAL DATA
5/ WHO WE SHARE YOUR PERSONAL DATA WITH
6/ DATA SECURITY
7/ DATA RETENTION
8/ YOUR LEGAL RIGHTS
9/ CHANGES TO THIS NOTICE AND YOUR DUTY TO INFORM US OF CHANGES
10/ QUERIES, REQUESTS OR CONCERNS
WHO WE ARE AND IMPORTANT INFORMATION
What is the purpose of this privacy notice?
This privacy notice aims to give you information on how we collect and process your personal data through your use of this website, including any data you may provide through this website when you purchase a product.
You must read this privacy notice together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal data about you, so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
Data controller(s)
Pro Strings is a trading name of Racquet Sports Group Limited, the controller and responsible for your personal data [collectively referred to as ["Company"], "we", "us" or "our" in this privacy notice]. Our contact details are North Street, Emsworth, PO10 7PW, United Kingdom. For all data matters, Contact Us.
Third-party links outside of our control
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
When you leave our website, we encourage you to read the privacy notice of every website you visit.
THE PERSONAL DATA WE COLLECT ABOUT YOU
Personal data, or personal information, means any information about an individual from which that person can be identified. You can find out more about personal data from the Information Commissioners Office.
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
• Identity Data includes First Name and Last Name.
• Contact Data includes Billing Address, Delivery Address, Email Address and Contact Phone Number.
We do not collect any Special Categories of Personal Data about you [this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data]. Nor do we collect any information about criminal convictions and offences.
If You Fail to Provide Personal Data
Where we need to collect your personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you [for example, to provide you with goods]. In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
HOW WE COLLECT YOUR PERSONAL DATA
We use different methods to collect data from and about you including through:
Directly. You may give us your First Name, Last Name, Email Address and Contact Phone Number by corresponding with us by email or telephone. This includes personal data you provide when you:
Create an account
Request special offers to be emailed
Place an order
HOW WE USE YOUR PERSONAL DATA
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best and most secure experience. We make sure we consider and balance any potential impact on you [both positive and negative] and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you [unless we have your consent or are otherwise required or permitted to by law].